Just-In-Time Admin Request
Turns a break-glass request into a time-boxed elevation with a recorded reason and an automatic expiry.
Part of Privileged access review
Tools
CyberArk, Microsoft Entra ID, Slack, Jira Service Management
Outcomes
Elevation limited to four hours • Reason and change ticket recorded • Session reviewable afterwards
Documentation
Instruction-ready detail below
When an engineer asks <in:slack>for production access</in:slack>, record the reason, issue a four-hour elevation through the vault, and <jira>link the change ticket</jira> so the session can be reviewed later.