ARCash

Dispute Expiry Watch

Warns when a customer dispute is close to expiring so the balance is not written off by default.

Part of Collections and Dunning

Tools

Zuora, NetSuite, Microsoft Dynamics 365 Business Central

Outcomes

Disputes resolved before they lapse • Disputed balances kept out of dunning

Documentation

Instruction-ready detail below

<in:schedule>Every business day at 8:00am</in:schedule>, check <in:spreadsheets>open billing disputes</in:spreadsheets> and <email>email</email> the AR lead any dispute expiring in the next seven days.

Instruction file

<in:schedule>Every business day at 8:00am</in:schedule>, check <in:spreadsheets>open billing disputes</in:spreadsheets> and <email>email</email> the AR lead any dispute expiring in the next seven days.

Setup requirements

Tools

Zuora, NetSuite, Microsoft Dynamics 365 Business Central

Trigger

Every business day at 8:00am

Setup time

15 minutes

Download

Start with one instruction file.

Download the app and begin with drafts and checklists before you write anything back.

  • •Plain-language instructions
  • •Runs on your machine
  • •Works with your existing setup
  • •Reviewable activity history
Download