Always-onConsistency
Comment Response Queue
Groups the day's comments and mentions by what they are asking about, so replies get written in one pass.
Part of Social media digest
Tools
Sprout Social, Buffer, Slack
Outcomes
Replies written in one sitting • Questions grouped by topic • Nothing unread past the morning
Documentation
Instruction-ready detail below
Each weekday at <in:schedule>9:00am</in:schedule>, group the previous day of <in:websites>comments and mentions</in:websites> by topic and <slack>post</slack> the reply queue, with the ones that need an answer today.