TrackReliability

Supply chain tracking

Shows where goods sit across every tier and supplier, with the date at risk named while there is still time to change the plan.

Tools

project44, FourKites, Descartes, Logiwa, NetSuite

Outcomes

Every tier reporting against one date • Late components found before the build • Customer dates corrected before they slip • One status view instead of supplier email

Documentation

Instruction-ready detail below

Each tier reports position against its own order and its own calendar, so the consolidated picture has to be assembled by phone and email before anyone can see that a part will be late. This workflow collects milestones from every tier, from the goods receipt through the subassembly to the finished item, and holds them against a single plan date rather than several. A milestone that slips, or simply stops moving, is reported as at risk against the shipment that depends on it and ranked by what it puts at risk: a customer order, a build slot, a promotion date. A gap is treated as a fact rather than as good news, so a tier that has not reported is shown as unknown instead of assumed on time. The weekly view lists the items putting the most revenue and the most customer promises at risk, with the action already taken against each. What a human still decides is the plan date itself, whether a slip is worth expediting or absorbing, and which customer hears about it first.

Problem this workflow solves

Each supplier reports position against its own order, so the consolidated view is the artifact that goes missing. The planner rebuilds it by phoning tier-two suppliers and then learns a subassembly will land after the assembly that needs it. A customer promise made on a number nobody verified is the hardest thing to walk back, and by the time the delay shows up it is usually a week past the point of acting.

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  • •Plain-language instructions
  • •Runs on your machine
  • •Works with your existing setup
  • •Reviewable activity history
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