TriageSLA

Vulnerability reports

Builds the periodic report from the scanners themselves, so every open finding carries an owner, a deadline and a visible status.

Tools

Qualys, Tenable.io, Rapid7 InsightVM, Vanta, Jira Service Management

Outcomes

Report totals reconcile with the scanners • Every open finding shows a named owner • Overdue items called out by name • Accepted risks carry an expiry date

Documentation

Instruction-ready detail below

The periodic vulnerability report is usually rebuilt from scratch each cycle, which means the numbers move for reasons nobody can explain and the same finding appears under two different names. This workflow builds it from the scanners directly. It matches each open finding to an asset, an owning team and a named contact, carries the deadline and age across from the tracking system, and collapses duplicates from different tools into one line that lists its sources, so the totals reconcile with the scanners rather than with a spreadsheet. Findings past their deadline, findings carrying an approved exception, and findings that have come back on the same host for the fourth time are separated into their own sections instead of being averaged into one percentage. Every line shows one owner, so the review meeting spends its time on the unowned and the overdue rather than on the total. The finished report is written to the compliance record, and exceptions are checked for expiry, which is what stops an accepted risk living forever. A human still decides the priority order, which findings to raise as accepted risk, and how the report describes a coverage gap.

Problem this workflow solves

The periodic vulnerability report is assembled by hand the night before it is due, and the totals never quite match the scanners because two tools counted the same host differently. When the risk owner asks why a critical finding on an internet-facing server is still open, the analyst traces the number back through several spreadsheets to find the team that owns it, and by then the report has already been circulated. The report describes activity rather than risk, so nobody can read from it which gap matters.

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Start with one instruction file.

Download the app and begin with drafts and checklists before you write anything back.

  • •Plain-language instructions
  • •Runs on your machine
  • •Works with your existing setup
  • •Reviewable activity history
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