Mover Device Handover
Wipes and re-enrols a device when someone changes role, so the previous owner's data does not travel with it.
Part of Joiner, mover and leaver access
Tools
Jamf, Microsoft Intune, Jira Service Management, Slack
Outcomes
Old profile removed within a day • Device re-enrolled to the new owner • Handover ticket closed with evidence
Documentation
Instruction-ready detail below
When <in:jira>a role change</in:jira> is approved, wipe the old Jamf profile, enrol the device to the new owner, and <slack>note</slack> the handover in the IT channel.